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However, 38% expressed concern that adopting AI might reduce the personal, human touch in VIP management.
Within the survey, none of the respondents selected AI or automation as their primary tool for managing VIP portfolios.
Instead, spreadsheets and business-intelligence dashboards each accounted for 30%, and CRM platforms followed at 24%. Only 15% used AI/automation tools in any capacity, and then only as secondary aids.
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Broadway Gaming, operator of one of the largest UK Bingo networks, has agreed a deal to roll out Eyecon’s games, including the flagship “Fluffy Favourites”, to all five of its bingo sites including its primary brand “Butlers Bingo”, and its two casino sites.
Eyecon is one of the UK’s most recognised casino game developers with standout slots that each deliver rich features, animations and offer high-quality graphics. Welcoming Eyecon’s eminent titles to the Broadway Gaming network is a major milestone for the business as it shifts strategy to make the best third-party content available for its loyal player base and help Broadway Gaming reach a new iGaming audience.
Darwin Gaming joins Yggdrasil’s YG Masters program
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Alongside gaming, hospitality revenue rose 2.8% to R1.29 billion despite an impact of around R20 million from war-related cancellations.
Sun International highlighted a strong start to its H2, with revenue growth as of 31 August ahead of the company’s guidance range of 6% to 8%.
But in recently months the company has invested heavily, with capex surging from R277 million to R492 million.
