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About Franks Diner
Conducted in 2026, it surveyed 70 professionals actively engaged in VIP management, including VIP account managers, heads of VIP and consultants, with 64% employed directly by gambling operators.
The report sought to understand how VIP portfolios are managed daily, how the tools are utilised and other key operational challenges.
Although three-quarters of respondents rated their VIP data as good or very good, 71% reported data spread across multiple systems. Half admitted sometimes making decisions with incomplete or outdated information.
What is Franks Diner?
Last year, the DRC’s Minister of Finance Doudou Fwamba estimated iGaming operators generated around $1.7 billion in annual revenue, yet contributed approximately $1 million in taxes.
A CEO of a prominent operator in the DRC last year told iGB the tax system largely operates on a declaration basis of how much operators report to the government.
“Operators do pay, yes, but they pay whatever suits them,” they said. “In other words, we effectively pay what benefits us. All the while, the state has no means of monitoring its regulatory policies.”
About Franks Diner
The old adage “Everything is Bigger in Texas” does not refer solely to the state’s massive geographic size, which, at 268,820 square miles, ranks as the second-largest state in the US behind Alaska.
Instead, the phrase embodies the ethos of the Lone Star State, where Texans demonstrate a sense of pride and identity that exemplifies the state’s outsized persona. As event contracts proliferate, the adage could be applied to prediction markets, where volume ranks among the highest in the nation. Last Sunday, for instance, trading activity for an NFL matchup between the Dallas Cowboys and the New York Giants topped $208 million across US markets, figures from Aldrin Research show. At Kalshi, volume for the NFC East showdown on Sunday Night Football eclipsed that of any NFL regular-season game last year.
The volume is not only seen across NFL markets, but also on those in college football, which is practically a religion in Texas. When Ohio State faced Texas in a Top 5 matchup on 12 September, volume surpassed 50.7 million contracts traded, according to Odds Shopper, a prediction market tracking site. The robust activity set the stage for an intense legislative hearing three days later in the Texas Senate.
